[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “NEVER SO ENTHUSIASTIC ABOUT STORE PROMOTIONS.”
Bottom Text: “AS WHEN THE CUSTOMER IS ON THE PHONE.”]
“Oh, you’re on your phone? That’s fine, that’s fine, but, hey, have you heard about our current promo on 2 for 12 tank tops? No? We have a pile of them on that table over there! Did you get a chance to visit our sale section? No? It’s right over there you should look if you get a chance. We just put out some fresh markdowns this morning! All of our underwear is 4 for 11.50, if you pass by the lingerie section! Did you check out any of our yellow tag deals today? They’re great prices! Can I interest you in a lip gloss for 1.80$? No? How about a pocket mirror for 3.80$? No? Okay. Well just to let you know, you do have 21 days to exchange or get a store credit, but we don’t do any refunds. You just have to remember to keep the tags attached, have the receipt, and it can’t be coated in cat hair or smell funny, you know how it is right, haha. By the way these necklaces, like all our jewellery, are final sale and cannot be returned or exchanged. Thanks for shopping with us! Have a good day!”
Most of my coworkers, when getting phone addicts, just won’t talk, and will circle the receipt so that if the customer tries to refund, we know they weren’t paying attention. Me, I won’t shut up. I will interrupt happily with my shpeal and I don’t really need to breathe much when I really get into it. Pretty much 100% of the time they end the call, and I’m relatively quiet through the rest of the transaction :D
This. I do this. Makes me happy every time. Oh motha-fucka gonna ignore me so you can talk to your friend about what Julie said at book club last week? Let me be extremely loud and persistent about making sure you hear and acknowledge everything I’m saying to you about everything that Kohl’s has to offer. Yeah, fuck you bitch, I can be rude, too. :D